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Delicates (Lace, silk, lingerie), Baby clothing, and designer fabrics cold washed only to reduce shrinkage, color bleeding, and fabric wear. The dry cycle is air tried or low tumble optional, or hang dried with fabric-safe clips. Washed in small batch machines or a solo cycle. The garment check is pre- and post-wash inspection for damage, color fastness, tears, and label care. Fragrance options: essential oils, lavender, citrus, baby powder. It is fragrance free by default The turnaround is 24 to 48 hours with SMS update The max weight is 20 to 25 pounds, delicates only, no heavy bedding or towels. Ironing and steaming service available.